Privacy Policy

At Ahsan Computer & Laptop Repair, we are committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our laptop and computer repair, software installation, internet setup, and camera installation services.

1. Information We Collect

• Personal Information: When you contact us for services, we may collect personal information such as your name, address, phone number, and email address.
• Device Information: We may collect information about your devices, such as the type of device, operating system, and software used, to provide effective repair and installation services.
• Service-Related Information: Details about the issues you're experiencing with your device or the services you're requesting, such as software installation, router configuration, or camera setup.

2. How We Use Your Information

• Service Provision: We use your information to provide the requested services, including diagnosing and repairing issues, installing software, configuring internet settings, and setting up security cameras.
• Communication: We may use your contact information to communicate with you regarding your service requests, updates, and any follow-up required.
• Improvement of Services: We may analyze the information we collect to improve our services and enhance your overall experience.

3. Information Sharing and Disclosure

• Third-Party Services: We do not share your personal information with third parties unless it's necessary to complete the service (e.g., software licenses or third-party service providers).
• Legal Requirements: We may disclose your information if required by law or in response to legal processes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet or storage method is 100% secure.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Rectify Information: Request corrections to any inaccuracies in your personal information.
• Withdraw Consent: Withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly.

7. Contact Us

Contact Number: +92 318 2599226